Terms and Conditions
By using ARTISTICSWORK LLC services you (herein referred to as “CLIENT”) agree to be bound by the terms of this AGREEMENT as outlined below. If you have questions or concerns regarding this statement, you should first contact ARTISTICSWORK LLC using the contact information included at the end of this statement.
DESCRIPTION OF WORK/PROJECT
The delivery timeline for the preliminary logo design concept/s may vary (3 – 7 business days) depending on the selected logo design package, terms of a custom order, and complexity of the design.
Every following change will be delivered in 2 business days.
More complex changes may be delivered up to 5 business days.
All other invoices issued by the Company shall be paid by the Client within one day of the date of invoice unless otherwise agreed in writing by the Company. In the event of late payment, the Company may charge interest on the amount outstanding before and after judgment at the rate of five (5) percent above from the due date until the date of payment.
The Company accepts payments through Visa, Mastercard, Discover Card, PayPal and American Express. All payments are accepted in USD.
CHARGES FOR ADDITIONAL SERVICES
Any artwork the Client wishes Company to create which is not specified in the [DESCRIPTION OF WORK/PROJECT] and this AGREEMENT, would be considered an additional service.
Additional work will be done after the Client pays for the add-on services in advance.
LEGAL RIGHTS AGREEMENT
All the rights of approved final logo design Company has created and designed for specific client belong to the client for which it was designed. The Company does not hold any rights to the final approved design created for a client.
The Company does not file a trademark application with respect to the logos created for its client. The client is free to register as a trademark the final approved logo design created for it by the Company.
In the event that payment for any logo design is not made in accordance with the payment policies of the Company, then all of the client’s rights in and to the logo design created for it, including any trademark property, will immediately revert back to Company.
The Company warrants that its logo designs are of its own creation and are not copied from or inspired by existing designs or trademarks but does not warrant that a logo design the same as or similar to that designed by it, but of which it was not aware at the time of its creation, does not exist.
RESERVATION OF RIGHTS
PERMISSIONS AND RELEASES
MONEY-BACK GUARANTEE/REFUND POLICY
Upon timely receipt of the completed form, we will refund the total payment made by you, less a seventy dollar ($70.00) service and processing fee.
If the request is submitted within three business days from when the initial sample(s) were completed, you will not be billed the remaining balance for the logo package you purchased. If this form is not completed within three business days from when the initial sample(s) were completed, refund is not applicable. In addition, refunds are only available to the actual Client for whom the logo was created.
No refund is available for design firms or for those who order our design services on behalf of another entity. Furthermore, you shall forfeit the right to the refund outlined above if you request revisions to any of the initial concepts.
In addition, the refund policy will not take effect in any of the following events:
1. If you have already approved your logo design.
2. If work has already commenced on one of your samples.
3. If the party for which the artwork was being designed closes, changes its name, or changes its field of business.
4. If the project was canceled for reasons unrelated to the artwork designed by ARTISTICSWORK LLC.
5. If other design companies were simultaneously hired to work on the same design project.
You shall also forfeit the right to a refund if you do not respond in a timely manner to a status notification from us, as described below in Section “PROJECT INACTIVITY”.
Should you receive a refund, you agree that your acceptance of the refund shall constitute your sole and exclusive remedy with respect to related sample(s). Additionally, you acknowledge that you will have no right (express or implied) to use any sample(s) or other work product, content, or media, nor will you have any ownership interest in or to the same.